Our Principles

principles

Knowledge | Service | Relationships

Our Knowledge, Service and Relationships first principles are the foundation of our professionalism and are why McCormacks is a trusted advisor to owners, committee members and all other stakeholders across Sydney.

Knowledge

McCormacks believe in having the best team in the industry; legally qualified strata managers; CPA qualified accountants and a highly trained customer service team. Our expertise, experience and breadth of knowledge combined with ongoing training enables us to provide comfort to our clients that they are receiving the right advice at the right time.

We also consider it our role to provide thought leadership to our clients; to do this we share the knowledge gained across our portfolio to deliver a highly refined set of best practices, procedures, governance strategies and accounting practices.

The knowledge sharing between similar buildings is invaluable to our clients, many of whom are highly capable individuals. We engage and connect the strata committee members through a series of annual networking events and educational programs for those for whom it may be the first time living in a strata property.

Service

McCormacks have an intentionally limited client base of less than 100 buildings—this ensures that we can provide the highest level of service. You choose us, and we choose you – it is a meeting of professionalism, discretion and customisation that we can achieve only due to our size – being big enough, but not so large that our service cannot be moulded to the desires of the end user.

Our service model is based on transparency and communication – clear, concise advice, audit standard accounting, line-by-line budgeting and a customer service charter second to none.

Our customer service team will work closely with your delivery team to seamlessly integrate our service with your vision and customer experience.

Relationships

McCormacks are about building partnerships in everything we do. We go to any lengths to ensure a satisfied client. Over more than 25 years we have formed enduring relationships with our clients, which shows that there is no problem we cannot solve and no issue we cannot work though together.

We maintain constant contact with committee members, owners and other stakeholders to ensure that we are building an enjoyable and harmonious community where our residents live.

Expertise & Excellence in:

Governance

Accounting & Budgeting

Communication

Customer Service

Professional Ethics

Expertise & Experience

A family business established nearly 30 years ago

Our History

Proudly a family business, McCormacks was established in 1992 by Michael McCormack with the goal of bringing the professionalism of the legal industry to strata management. This approach forms our guiding principles and has seen McCormacks appointed to some of Sydney’s most pre-eminent buildings.

Hugh McCormack is now managing director of McCormacks and has sought to continue the professionalism of McCormacks whilst implementing modern technology to ensure a first-class customer experience. Hugh holds a Bachelor of Business majoring in Real Estate, Finance and Sustainable Development and is sole director of McCormacks Strata Management.

Hugh McCormack is past Vice President and Director of Strata Community Australia (NSW) where all strata managers are members and subscribe to the SCA code of ethics.

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We want to hear how we can help you and will provide an obligation free quote for the management of your building, no matter how large or small.